Privacy Policy

1. About this policy

This Privacy Policy explains how Ollerton Hub collects, uses and protects personal information when you use our website, create an account, submit a business listing, leave a review or contact us.

2. Information we may collect

• Your name and contact details.
• Business listing information.
• Email address used for registration or enquiries.
• Reviews, ratings or comments you submit.
• Messages sent to Ollerton Hub.
• Basic technical information such as browser or device type.

3. How we use your information

• To provide and manage the Ollerton Hub directory.
• To create, display and update business listings.
• To manage accounts and business owner dashboards.
• To publish and moderate reviews.
• To respond to enquiries or reported listings.
• To improve the website and keep it secure.

4. Public business listings

Information submitted for business listings may be displayed publicly. This may include business name, description, contact details, website, social media links, address, opening times, service areas and logos.

5. Reviews and public content

Reviews and ratings may be visible publicly once approved. Please avoid including private, sensitive or confidential information in reviews or other public submissions.

6. Sharing your information

We do not sell personal information. We may share information only where needed to operate the website, comply with legal obligations, protect users, or work with trusted service providers such as hosting, database or authentication services.

7. How long we keep information

We keep information only for as long as needed to provide the directory, maintain records, resolve disputes, handle reports and meet legal obligations.

8. Cookies

Ollerton Hub may use cookies or similar technologies to keep the website working, support login features and improve the user experience. More details are available in our Cookie Policy.

9. Your rights

Under UK data protection law, you may have rights to access, correct, delete or restrict the use of your personal information. You may also have the right to object to certain processing or complain to the UK Information Commissioner's Office.

10. Contact

If you have any questions about this Privacy Policy or how your information is handled, please contact Ollerton Hub using the details provided on our Contact page.